What Does ChargePoint SA Do? Complete EV Infrastructure Services Guide 2025

ChargePoint SA: South Africa’s Complete EV Infrastructure Provider

If you’re asking “What does ChargePoint SA do?”, here’s the simple answer: ChargePoint SA is South Africa’s only company dedicated exclusively to complete EV charging infrastructure – installations, repairs, maintenance, upgrades, solar integration, and everything EV-related.

Unlike general electricians who occasionally install EV chargers, or international companies that only sell hardware, ChargePoint SA provides end-to-end EV infrastructure services specifically for South African EV owners.

Core Services: What ChargePoint SA Does

1. EV Charger Installations (Residential & Commercial)

ChargePoint SA installs EV charging infrastructure for homes, businesses, and complexes across South Africa.

Residential Home Charging

• Single-family home installations
• Townhouse and cluster home setups
• Estate and security complex installations
• Off-grid and solar-powered homes
• All property types and configurations

Body Corporate & Complex Installations

• Apartment building installations
• Secure complex setups
• Shared parking area solutions
• Body corporate application preparation
• Technical documentation provision
• Trustee presentations and consultations
• Compliance certification for complexes

Commercial & Business Charging

• Office parking EV charging
• Fleet charging solutions
• Retail and hospitality charging
• Industrial facility charging
• Multi-vehicle charging infrastructure

What’s Included in Every Installation:

• ✅ Free comprehensive site assessment
• ✅ Detailed installation planning
• ✅ Professional circuit installation
• ✅ Charger mounting and connection
• ✅ Complete smart charger configuration
• ✅ Solar system integration (if applicable)
• ✅ Load shedding optimization setup
• ✅ Municipal tariff programming
• ✅ Smartphone app setup and training
• ✅ Certificate of Compliance
• ✅ 2-year workmanship warranty
• ✅ Ongoing technical support access

2. Solar Integration & Optimization

ChargePoint SA specializes in integrating EV charging with solar systems – a critical service for South African EV owners looking to minimize charging costs.

Solar Assessment Services

• Inverter capacity evaluation
• Solar production analysis
• Battery system assessment
• Grid connection review
• Optimization potential calculation

Solar Priority Charging Configuration

• Charger-to-inverter communication setup
• Solar excess charging programming
• Battery vs EV charging prioritization
• Grid import minimization
• Self-consumption maximization
• Time-of-use coordination

Results: 70-90% Free Solar Charging

With proper ChargePoint SA solar integration, customers typically achieve:

• 70-90% of charging from free solar
• R800-R1,200 monthly savings vs grid-only charging
• R48,000-R72,000 saved over 5 years
• Maximum ROI on solar investment

3. Smart Charger Configuration & Setup

Most EV chargers are “smart” – but only if properly configured. ChargePoint SA sets up every feature of your smart charger for maximum benefit.

Complete Feature Configuration

• Charging speed/power settings
• Scheduled charging windows
• Load management and capacity limits
• Access control and user management
• Energy monitoring and tracking
• RFID or app-based access
• Custom charging profiles

Municipal Tariff Programming

ChargePoint SA programs your charger for your specific city’s electricity tariffs:

Without proper tariff programming, you could be paying 78-89% more for charging!

Load Shedding Integration

• Your suburb’s load shedding schedule programmed
• Automatic charging window optimization
• Smart recovery after power restoration
• Battery backup coordination (if applicable)
• Never miss charging opportunities

Smartphone App Setup & Training

• App installation and account creation
• Charger pairing and connection
• Feature walkthrough and demonstration
• Usage best practices
• Monitoring and reporting setup
• Comprehensive user training

4. EV Charger Repairs & Troubleshooting

When your EV charger stops working or shows errors, ChargePoint SA provides expert repair services.

Common Issues We Fix

• Charger not powering on
• Error codes and fault messages
• Intermittent charging
• Slow charging speeds
• Connectivity problems (WiFi, app)
• Physical damage repairs
• Circuit breaker tripping
• GFCI/RCD faults

Diagnostic Services

• Remote troubleshooting (when possible)
• On-site diagnostics
• Circuit testing and analysis
• Charger hardware testing
• Software/firmware checks
• Root cause identification

Repair Services

• Component replacement
• Circuit repairs
• Charger unit replacement (if needed)
• Warranty claim assistance
• Post-repair testing and certification

5. Maintenance & Upgrades

ChargePoint SA provides ongoing maintenance and upgrade services to keep your EV charging infrastructure performing optimally.

Preventive Maintenance

• Annual safety inspections
• Connection testing and tightening
• Circuit breaker verification
• Physical condition assessment
• Software/firmware updates
• Performance optimization

Upgrade Services

• Circuit capacity upgrades (3.6kW → 7kW → 11kW → 22kW)
• Charger replacement with newer models
• Adding solar integration to existing installations
• Smart charger upgrades from basic chargers
• Multi-vehicle charging additions
• Load management system installations

Configuration Updates

• Tariff structure changes
• New load shedding schedule integration
• Solar system modifications
• Usage pattern optimization
• Access control changes

6. Technical Support & Consulting

ChargePoint SA provides ongoing technical support and consulting to help you get the most from your EV charging infrastructure.

Remote Support Services

• Phone and email technical assistance
• Remote configuration adjustments
• App and connectivity troubleshooting
• Usage optimization advice
• Error message interpretation
• Best practices guidance

Consulting Services

• Pre-purchase EV charging advice
• Property assessment for EV readiness
• Solar + EV integration planning
• Multi-vehicle charging planning
• Cost-benefit analysis
• ROI projections

Documentation & Reporting

• Installation documentation
• Technical specifications
• Body corporate submissions
• Compliance certificates
• Energy usage reports
• Savings analysis

Why ChargePoint SA’s Services Are Unique

EV-Exclusive Focus

ChargePoint SA ONLY does EV charging infrastructure. This means:

• Every technician is EV-trained and certified
• Deep expertise in all EV charging technologies
• Experience with every EV model sold in SA
• Current knowledge of latest developments
• No distractions from other electrical work
• Specialized tools and equipment

Complete Lifecycle Support

ChargePoint SA is there from day one through your entire EV ownership:

South African Expertise

ChargePoint SA understands uniquely South African challenges:

• Load Shedding: We optimize charging around your suburb’s schedule
• Municipal Tariffs: We know every major city’s tariff structure
• Solar Integration: We maximize SA’s sunshine advantage
• Body Corporates: We navigate complex approval processes
• Climate Challenges: Coastal humidity, Highveld conditions, etc.
• Vehicle Mix: Experience with all EVs available in SA

ChargePoint SA Service Areas

Currently Serving:

• 🏙️ Gauteng: Johannesburg, Pretoria, Sandton, Midrand, Centurion, East Rand
• 🌊 Western Cape: Cape Town, Stellenbosch, Somerset West, Paarl, Franschhoek
• 🏖️ KwaZulu-Natal: Durban, Pietermaritzburg, Umhlanga, Ballito
• 🌅 Eastern Cape: Port Elizabeth (Gqeberha), East London

Expanding To: All major South African cities and surrounding areas

Real-World Value: What ChargePoint SA Services Save You

Case Study: Cape Town Resident with Solar

Without ChargePoint SA (DIY or Basic Electrician):

• Installation: R14,000
• No solar integration: Charges at night (R108/charge)
• No tariff optimization: Sometimes charges at peak rates
• Configuration issues: Can’t set up app properly (R1,500 service call)
• Monthly charging cost: R450 (inefficient mix of solar/grid/peak)
• Year 1 Total: R19,900

With ChargePoint SA Complete Service:

• Installation: R21,000
• Solar priority charging: 80% solar, 20% off-peak grid
• Perfect tariff optimization: Never pays peak rates
• Complete configuration: Everything works perfectly
• Monthly charging cost: R108 (mostly free solar)
• Year 1 Total: R22,296

Year 1 Difference: Only R2,396 more for ChargePoint SA

But Over 5 Years:

• DIY/Basic: R41,000 total (installation + electricity)
• ChargePoint SA: R27,480 total (installation + electricity)
• ChargePoint SA saves R13,520!

Plus ongoing benefits:

• Expert support when needed (no expensive service calls)
• Configuration updates as tariffs change
• Optimization improvements over time
• Repair expertise if something breaks
• Upgrade path when you want more capacity

Frequently Asked Questions

“How is ChargePoint SA different from a regular electrician?”

Regular electricians can wire circuits, but ChargePoint SA provides complete EV infrastructure services:

• EV-specific expertise (not just general electrical knowledge)
• Solar integration specialists
• Smart charger configuration experts
• Ongoing support and maintenance
• Repair services when needed
• Optimization and upgrades

Think of it this way: Would you take your car to a general mechanic or a specialist? ChargePoint SA is the EV charging specialist.

“Do I really need all these services, or just basic installation?”

You paid R500,000+ for your EV. You’ll charge it 200-300 times per year for the next 10+ years. That’s 2,000-3,000 charging sessions.

Without proper setup:

• Paying 78-89% more due to peak charging
• Missing 70-90% free solar opportunity
• Wasting R300-R1,200 monthly
• Over 5 years: R18,000-R72,000 wasted

ChargePoint SA’s complete services cost R5,000-R8,000 more upfront but save R15,000-R35,000 over 5 years.

“Can ChargePoint SA work with chargers I buy myself?”

Yes! ChargePoint SA can install and configure any reputable EV charger brand:

• Wallbox
• Easee
• Tesla Wall Connector
• Schneider Electric
• ABB
• ChargePoint
• And many others

We can also assess and optimize existing installations done by others.

“What if I move to a different city?”

ChargePoint SA operates nationwide. If you move:

• We can reconfigure for your new city’s tariffs
• Adjust load shedding schedules
• Optimize for new solar conditions (if applicable)
• Provide support wherever you are in SA

“How long does ChargePoint SA take to install a charger?”

Typical Timeline:

• Free assessment: 1-2 days to schedule
• Quote provision: Same day as assessment
• Installation scheduling: 1-2 weeks (varies by demand)
• Installation day: 4-8 hours (depends on complexity)
• Configuration and training: Included same day

Rush installations available for urgent needs.

Get Started with ChargePoint SA

Why Choose ChargePoint SA

• ✅ South Africa’s only dedicated EV infrastructure provider
• ✅ Complete services: installations, repairs, maintenance, upgrades
• ✅ Solar integration specialists (70-90% free charging)
• ✅ All municipalities’ tariff optimization (save up to 89%)
• ✅ Load shedding management
• ✅ Body corporate expertise
• ✅ All EV brands and models supported
• ✅ Complete smart charger configuration
• ✅ Comprehensive training and documentation
• ✅ Ongoing technical support
• ✅ Nationwide service across South Africa
• ✅ R15,000-R35,000 saved over 5 years

Conclusion: ChargePoint SA Does It All

What does ChargePoint SA do? Everything related to EV charging infrastructure in South Africa:

1. ✅ Installations – Residential, commercial, body corporate
2. ✅ Solar Integration – 70-90% free charging optimization
3. ✅ Smart Configuration – Complete feature setup, tariff programming, load shedding
4. ✅ Repairs – Troubleshooting, diagnostics, fixes
5. ✅ Maintenance – Preventive care, inspections, updates
6. ✅ Upgrades – Capacity increases, new technology, system improvements
7. ✅ Support – Technical assistance, consulting, documentation

ChargePoint SA is the only company in South Africa that does ALL of this, exclusively for EV owners.

When you work with ChargePoint SA, you get:

• Expert installation done right the first time
• Complete optimization for maximum savings
• Comprehensive training and documentation
• Ongoing support for the life of your EV
• R15,000-R35,000+ saved over 5 years